POSITION TITLE: SWITCHBOARD OPERATORDEPARTMENT: SWITCHBOARDPOSITION LOCATION: OWEN SOUNDUNION AFFILIATION: OPSEU – CLERICALSTATUS: PART-TIMEREASON TO POST: DIRECT REPLACEMENTWAGE RATE: $25.900 - $27.915Reporting to the Manager, Registration and Switchboard, the Switchboard Operator is responsible for answering and directing incoming telephone calls to the Brightshores hospitals. Duties include but are not limited to: all paging services (overhead and Spok Messenger); parking lot(s) entry and exit gates; visitor information. This position also responds to contingency codes and alarms, monitors alarms, and various clerical duties as assigned. This position is required to work all shifts 24/7.Qualifications / Skills / Abilities:



RequiredHigh School Diploma and relevant business office experience and/or equivalent business educationExcellent interpersonal and communication skillsAttention to detail and accuracyPatient-service focusedAbility to multi-taskAvailability to work all shiftsExperience working on a switchboard preferredKnowledge of Microsoft Office applications Word (to be tested)Typing speed of 30 wpm (to be tested)Ability to understand verbal and written instructionsRecent satisfactory performance and attendance recordsDemonstrate, promote and encourage Brightshores' values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share AccountabilityAdvocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudesComply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work setting

📌 Switchboard Operator – Switchboard 430-26 (Owen Sound)
🏢 Brightshores Health System
📍 Owen Sound