Step into the role of Senior Engineer for ServiceNow Discovery at RBC in Toronto. Lead the way in optimizing service mapping and asset tracking initiatives for enhanced IT delivery. As a Senior Engineer at RBC, you will be instrumental in the implementation and optimization of ServiceNow solutions.

This position demands a solid expertise in troubleshooting discovery issues while maintaining compliance with governance standards. You'll also mentor junior staff and produce documentation to standardize processes across teams. Key Responsibilities:
Automate IT asset identification with ServiceNow
Troubleshoot and resolve discrepancies in service mapping
Collaborate with business stakeholders to refine solutions
Document processes and prepare training resources
Support and mentor junior engineers for their growth Requirements:
Expertise in ServiceNow Discovery and CMDB
Background as a System Engineer or Analyst
ServiceNow CIS or CSA certifications are advantageous
Excellent technical writing and communication skills
Detail-oriented with ability to think critically Contribute your technical expertise to RBC's creative IT solutions and make a significant impact.

📌 Senior Engineer In Servicenow Discovery Toronto
🏢 Drone.vet
📍 Toronto