Join Export Development Canada (EDC) as a Principal Enterprise Workflow Platform Architect focusing on ServiceNow CSM and Automation. This crucial role is dedicated to helping Canadian businesses thrive in global markets. In this permanent position, you will lead the strategy and execution of workflow solutions on the ServiceNow platform, operating within a hybrid work model.

Your contributions will help businesses mitigate risks, seize opportunities, and improve service management. Shape the architectural framework through innovation and expert insights. Key Responsibilities:
Develop and architect ServiceNow CSM solutions
Enhance workflow and automation efficiencies
Collaborate with cross-functional teams on business needs




Analyze and implement cutting-edge solutions for customers
Maintain and enhance existing systems for optimal performance Requirements:
Expertise in ServiceNow and automation frameworks
Minimum of 5 years in enterprise architecture roles
Robust analytical skills and solution-oriented mindset
Effective communication for stakeholder management
Passion for fostering Canadian business success Elevate service management and workflow efficiency at EDC with your architectural vision and leadership.

📌 Principal Architect For Servicenow Workflows Montreal
🏢 Export Development Canada | Exportation et développement Canada
📍 Montreal