We are a specialist ski tuning, repair, retail, boot fitting business based in Revelstoke, British Columbia. Our aim is to provide a high level of service and to aid our clients in having a positive experience while visiting Revelstoke.
With over 30 winter seasons of tuning experience at all performance levels, the owner will provide ongoing tune and repair training to successful candidates.
The position of Retail Bootfitter will be responsible for delivering personalized ski boot fitting services. Working hands‑on with customers to access fit issues, perform custom modifications, and ensure every skier leaves with boots that enhance comfort, control and performance. This role requires both technical skill and a passion for helping people get the most of their time on snow. Other duties will include selling retail items and following opening/closing procedures.
The Retail
Bootfitter must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. The Bootfitter must also multi‑task, be detail‑oriented, and be able to problem solve to effectively deal with internal and external customers.
Responsibilities and Duties
Maintain equipment and ensure a clean, secure and safe work environment
Perform daily maintenance and cleaning duties
Assess bootwork and provide appropriate modification recommendations
Perform high quality boot modifications for customers
Properly assess customer foot shape and ski ability in order to select the best boots for their needs
Communicate with customers regarding various boot types, boot features, modifications, etc.
Develop an effective approach to suggesting appropriate ski boots and modifications
Gain required product knowledge to answer customer and/or equipment-related questions
Ensure boot area and repair shop remains stocked with essential supplies
Manage boot fit and modification appointments
Assist retail floor when necessary
Benefits
Competitive wage
Performance based rewards
Discounts on equipment
High number of ski days
Easy going but rapid paced setting
Requirements
Eligible to work in Canada
Previous boot fitting experience required
Understanding of foot anatomy and physiology is required
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