Job Summary

We are seeking a skilled and organized Medical Receptionist / Booking Agent to join our team. The successful candidate will be responsible for providing excellent patient service, scheduling appointments, maintaining accurate records, and supporting the smooth daily operations of a busy diagnostic imaging clinic.

Key Responsibilities:
Greet patients warmly and professionally upon arrival
Confirm and obtain required information for patient registration
Schedule patients for various diagnostic imaging exams in person and over the phone
Maintain and update patient records accurately
Contact patients to remind them of upcoming appointments
Provide patients with support, guidance, and clear instructions as needed
Maintain confidentiality and uphold ethical standards at all times
Prioritize tasks effectively in a rapid-paced environment
Use Microsoft Office Suite (Word, Excel, Outlook) efficiently





Qualifications & Skills:
Excellent communication skills with a courteous and professional manner
Strong multitasking and organizational abilities
Ability to work efficiently under pressure
Strong interpersonal and customer service skills
Customer service experience is an asset, but not required
Proficiency in medical terminology and understanding of medical procedures is required
Commitment to maintaining patient confidentiality and privacy

Additional Information: This is intended to outline the general duties and responsibilities of the position and is not a complete list of all tasks that may be required.

Job Type: Full time

Pay: $18.00-$19.00 per hour

Benefits
On-site parking

Work Location: In person

📌 Receptionist/booking Agent Mississauga
🏢 MERIVALE MEDICAL IMAGING
📍 Mississauga