Our Retail Bootfitting team are responsible for the successful sale of all hardgoods, including skis, snowboards, boots, bindings etc.

As a member of the retail team you will provide a high level of service through superior product knowledge and customer service. If you are fun, outgoing and customer oriented, this just may be the role for you

Employee Benefits:

As an employee there are many benefits including:
Free Season Pass (Winter)
Recipricol passes with our local and International resorts
Free Staff Bus to and from Vernon
Free Ski/Snowboard Group Lessons (Winter)
Discounts on Food & Beverage, Rentals, Retail and Repairs
Family and Friends benefits on Lift Tickets and Accommodation

Responsibilities:
Generate sales through personalized service and solid product knowledge
All aspects of custom bootfitting: Foot analysis, shell fit, creating custom footbeds, cuff alignment, shell and liner modifications
Answer all questions, providing detailed information, and establishing trust with the customer to close of sale




Present and explain product according to customer's specific needs along with promoting purchase of related products
Stock inventory and create captive displays through visual merchandising
Recommend products and clothing applicable to the customer’s query
Provide resort information to the customers
Maintain cleanliness of the shop and proper storage of all items
Other duties as assigned

If you care about the workplace and are looking for a memorable role that enhances people’s lives while having fun, SilverStar is the place to be.

Knowledge, Skills and Abilities:
Qualified attitude and confident self-presentation
Previous customer service experience in a sales environment
Cash handling experience is an asset
Must be approachable, dependable and a strong team player
Knowledgeable and passionate about ski and snowboard equipment and Winter Mountain Sports
Experience with Foot and Lower Limb Anatomy and Physiology and Biomechanics an asset

📌 Retail Bootfitter Training Provided Vernon
🏢 Silver Star Ski Resort
📍 Vernon