25 Sep
|
Brandt Tractor
|
Sunshine
25 Sep
Brandt Tractor
Sunshine
ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS?Our Sunshine branchis seeking a proactive and customer-focused Customer Support Advisor, specialising in agricultural, construction, and forestry equipment. In this role, you will be responsible for developing and maintaining strong customer relationships by proactively engaging with clients, providing expert advice on Brandt parts and services, and ensuring a seamless service experience from start to finish.What we offer:Competitive Base Salary + Incentive OpportunitiesCompany Vehicle, Laptop & Mobile PhoneOngoing Training & DevelopmentCareer Advancement OpportunitiesSupportive Team EnvironmentStable, Long-Term CareerEmployee Assistance Program (EAP)Work with Industry-Leading John Deere EquipmentBuild Strong Customer RelationshipsAutonomy & Territory OwnershipAbout the role:In this customer-focused sales role, you will work directly with equipment owners throughout your territory, helping them maximise uptime and productivity through proactive parts and service support. You'll build long-term relationships with customers, identify opportunities to support their equipment needs, and act as a trusted advisor for Brandt's parts and service offerings.Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services.Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales.Assist customers in identifying their parts and service needs accurately.Provide detailed information on Brandt parts, pricing,
and service options.Collaborate with the service team to schedule appointments and allocate resources efficiently.Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.Maintain accurate records of customer interactions, orders, and service history in our CRM system.Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.Stay updated on the latest Brandt product releases, service offerings and industry trends.What You'll Bring:A passion for customer service, sales, and building strong relationshipsKnowledge of Agriculture, Construction Equipment, or related industries.Previous sales or account management experience (preferred)Strong communication and interpersonal skillsA results-driven approach with a focus on achieving targetsThe ability to work independently and manage your territory effectivelyStrong organisational and time management skillsConfidence using technology and CRM systemsWillingness to travel within the territoryAbout us:Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, Current Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.
📌 Customer Support Advisor (Sunshine)
🏢 Brandt Tractor
📍 Sunshine