Join HelloFresh as a Staff Product Manager in Toronto, ON to redefine the onboarding experience. Lead initiatives that transform current users into loyal customers. In this strategic role, you will guide the Onboarding squad, defining the vision for enhancing early customer interactions and managing their journey towards subscription. Your focus will be on building the Next Best Action framework, emphasizing a customer-centric approach in collaboration with various teams. Key Responsibilities:
Own product strategy for onboarding across brands
Develop the Next Best Action personalization system
Experiment to improve Settled Conversion rates
Ensure smooth onboarding across all channels
Collaborate with teams for unified strategy execution Requirements:
6+ years in product management roles
Deep understanding of customer lifecycle and retention
Experienced in managing end-to-end product experiences
Skilled in conducting growth experiments
Ability to navigate cross-functional collaboration Lead HelloFresh's onboarding transformation, utilizing your expertise in product leadership and customer experience.

📌 Product Manager For Onboarding Experience Toronto (Canada)
🏢 HelloFresh
📍 Canada