Become the Operational Leadership Manager at H&R; Block in Calgary, Alberta, focusing on operational excellence and team development. This agile position enhances processes for clients and tax professionals alike. As a key leader reporting to the AVP, Operations, you will collaborate with field and head office teams to implement productive programs and policies.

You will empower managers through training, monitor key performance indicators, and promote a culture of continuous improvement within the organization. Your ability to understand operational metrics will drive informed business decisions. Key Responsibilities:
Support implementation of operational policies and procedures
Provide coaching and resources to field managers




Develop effective training initiatives for team members
Analyze operational data for improvement strategies
Present updates and recommendations to leadership Requirements:
Bachelor's degree in Operations Management or equivalent
Minimum five years of operations management experience
Experience in training and coaching personnel
Solid analytical capabilities with operational data
Familiarity with H&R; Block operations is beneficial Lead operational excellence and drive results at H&R; Block, making a meaningful impact across the organization.

📌 Operational Leadership Manager At H&r Block Calgary
🏢 Socket.dev
📍 Calgary