Browne designs, manufactures, and distributes kitchenware products for professional, commercial and at-home use. As one of the founders in the kitchenware industry in Canada, Browne has built a reputation as a results-oriented, value-added partner in the consumer and foodservice industries. For over 75 years, we have been committed to innovation in design, quality, and value, and to serving our many markets.OUR BUSINESSOUR PRODUCTSBrowne designs, manufactures, and distributes kitchenware products for qualified, commercial and at-home use. As one of the founders in the kitchenware industry in Canada, Browne has built a reputation as a results-oriented, value-added partner in the consumer and foodservice industries. For over 75 years, we have been committed to innovation in design, quality, and value, and to serving our many markets.OUR BUSINESSWe are a diverse group of professionals with a wide range of expertise, united by the same purpose: to create innovative, high-quality kitchen products that enhance cooking and dining experiences, whether at home or in commercial establishments. We support dealers, retailers, distributors, restaurants and other businesses across North America and internationally. Our head office and Canadian warehouse are in Aurora, Ontario. Our products and services define us.OUR TEAMOur team of approximately 70 employees in Canada and the US are at the heart of our business. We have in-house employee teams in product design, marketing, operations, sales, supply chain, customer service, finance, information technology, human resources, warehouse operations, and logistics. Come and join our team!JOB SUMMARYThis BD Manager role drives sales growth and expands emerging channels across Canada by identifying, developing, and closing new business opportunities with mass-market retailers. The focus is on opening new accounts, with a secondary focus on growing existing accounts. This role leads pipeline development, so sales opportunities are always developing and closing.Executes initiatives including dropship and direct import programs, and partners cross-functionally to deliver successful product launches and sales growth.



This position drives revenue, margin, and distribution targets while building strong customer relationships and sustainable business.DUTIES AND RESPONSIBILITIESNew Channel and Mass Market Focus (80%)Identify new Cdn. mass market retailers (national accounts, regional chains) or lines or productsSupport and execute dropship programsSupport development of new sales channels including direct imports, private label and OEM salesStrategy & GrowthExecute BD plans to achieve revenue, margin, and distribution targets across potential new customers and channels identifiedBuild and manage a strong pipeline of new business opportunities with system trackingIdentify, pursue, and close new customer accounts and channel opportunitiesDrive growth within existing accounts through assortment expansion, promotions, and new product introductionsMonitor market trends, competitive activity, and customer needs to identify sales opportunitiesSupport new product launches and ensure successful sell-in across key accountsDropshipSupport execution of the Canadian dropship program, including onboarding retail partnersCoordinate with internal teams to ensure product listings, content, pricing and fulfillment is metMonitor performance and identify opportunities to grow online salesDirect ImportSupport development and execution of direct import programs with retail partnersCollaborate with internal teams to align product specifications, pricing, and timelinesAssist in managing customer communication and program executionAccount Management & Customer Engagement (20%)Conduct regular customer meetings, presentations,



business and line reviewsMaintain accurate pipeline reporting and sales forecastsIdentify and develop opportunities to grow market share within existing customersCross-Functional CollaborationWork closely with marketing, product management, supply chain, and customer service teamsProvide customer/market feedback to support product development and go-to-market strategiesAssist in the execution of annual sales plans and promotional activitiesKPIsRevenue and margin growth within existing and new accounts and channelsNew accounts opened and new business securedPipeline full of opportunities at different stages with good close rate and forecast accuracyGrowth in accounts assortment and salesCustomer satisfaction and retentionExecution of sales plans, promotions, and product launchesQUALIFICATIONS AND SKILLSExperience8+ years of experience in retail sales targeted at mass-market retailers within retail, wholesale, CPG, housewares or "lifestyle brand" products (excluding Amazon)Experience with mass-market retailers at the national or regional level (not independents or reps.)Proven track record of identifying and winning new business to grow customer baseUnderstanding of dropship or e-commerce programs is an assetExperience working cross-functionally in a fast-paced environmentSkillsStrong commercial mindset with ability to identify, act and close on growth opportunitiesStrong organizational and CRM pipeline management skills for own use and management visibilityExcellent communication and presentation skillsHighly self-motivated, driven to win new business with a hands-on, execution approachProficiency in MS Office (Excel, PowerPoint, Word)Travel approx. 25% within Canada for customer development meetingsBrowne is an equal opportunity employer and welcomes all qualified applicants. Please contact Human Resources at [email protected] if you are requesting an accommodation in the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).Location: Hybrid (Aurora office + home office + travel)Department: RetailNo AI is used in the screening of candidatesSalary: ($95K - $120K) + 15- 20% bonus

📌 Retail Business Development Manager (Aurora)
🏢 Browne
📍 Aurora