Elevate your career as a Service Coordinator/Dispatcher with J.L. Refrigeration Inc. in Scarborough, Ontario. This permanent, full time position involves managing service requests and technician schedules in a fully in-office setting.You will play a crucial role by overseeing incoming service calls and dispatching technicians effectively. Your attention to detail will be essential in managing preventative maintenance and keeping customers informed at every step. A professional customer service approach and strong organizational skills are vital for success in this dynamic role.Key Responsibilities:Receive and manage incoming service requestsDispatch technicians based on skills and availabilityCommunicate schedule changes to the teamOversee preventative maintenance completionAddress customer questions and service issuesRequirements:Organized with strong communication skillsPrevious dispatch or coordination experienceProficient in QuickBooks and service management toolsAbility to thrive under pressureWillingness to learn and collaborateContribute to top-notch service delivery and customer satisfaction with J.L. Refrigeration in Scarborough.

📌 Service Coordinator Role At J.L. Refrigeration (Toronto)
🏢 J.L. Refrigeration
📍 Toronto