Become a pivotal Guest Services Supervisor at Brookstreet Hotel, focusing on high-level guest service and team coordination. Prepared to work flexible shifts including nights, weekends, and holidays.As a Guest Services Lead Partner, you will uphold the hospitality standards of Brookstreet Hotel while mentoring your team. This role requires robust leadership and organizational abilities, as well as expertise in Front Office systems. You will lead guest services initiatives while managing various operational aspects to guarantee satisfaction.Key Responsibilities:Coordinate with Night Audit and Shuttle staffEngage with guests to address their satisfactionCoach and empower team members toward fulfillmentMaximize room revenue during peak occupancyEnsure all staff follow emergency protocolsRequirements:Minimum 1-2 years of supervisory experienceComplicated knowledge of Opera Front Office systemsExperience with cash handling and required certificationsBilingual in French/English is a plusStrong communication and problem-solving skillsBring your leadership and guest service skills to Brookstreet Hotel to support exceptional service delivery.

📌 Guest Services Supervisor At Brookstreet Hotel (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Brookstreet Hotel
📍 Riviere-des-Prairies—Pointe-aux-Trembles