SummaryAchev Administrative Assistant for Peel Employment Ontario will provide centralized administrative duties for the Employment Services program. Reporting to the Malton, Employment Services Coordinator, the Administrative assistant will be responsible for pre-screening and scheduling client appointments, preparing statistical reports, and providing administrative support.Duties & ResponsibilitiesEnthusiastically welcome and direct clients to the appropriate level of service by applying comprehensive knowledge of Employment Services, community programs, resources and networksHandle walk-in, telephone, website and other online inquires; quickly assess clients initial employment service needs and effectively communicate relevant next stepsPre-screen clients for Achev services and the eligibility for Employment Ontario Employment ServicesAssess client eligibility requirements and schedule intake appointments for all eligible clients and collect the required general information and consentAssist clients with computer usage and Internet based servicesAssist clients by providing general information and referral to other community servicesUse designated reporting CRM systems, such as OneClient, EOIS-CaMS and CaseFLO, to upload data as requiredAssist and support client in completing registration if and when neededContact clients to follow up on request for service, event reminders and related follow up activitiesCollect, review, data entry and evaluate client information and service information with reference to Service Delivery Guidelines and appropriate client pathway including referrals to other community programs and servicesAssist with quality control of client files by verifying accuracy of data entered by staff and notifying coordinator of discrepancies/concernsEnsure all equipment is functional and maintain up to date job postings and appropriate community resourcesTrack client inquiries, identify opportunities, and make recommendations related to improve services and to provide value-added servicesSupport the Employment Service team with administrative services including general office administrative supports, data collection and entry, maintenance of databases, preparation of statistical reports, Schedule meetings and book meeting roomsManage and order office and other supplies, handle invoices, opening and distribution of mailWork with Coordinator on any facilities issuesMaintain an organized and productive work environmentOther duties as assignedQualificationsMinimum of 2 years of Administrative work experienceHindi and Punjabi as second languages are a strong asset in supporting the diverse communities we serveMinimum 2+ years of experience in a quick-paced professional environment handling multiple prioritiesExcellent technology skills (MS Office Suite, Google Suite, DocuSign, Adobe Acrobat, SurveyMonkey, etc.) and aptitude to learn new technologies autonomouslyExcellent communication skills, both verbal and writtenAbility to follow guidelines and procedures for standardized outputsProven ability to act professionally and maintain confidentiality, ensuring sensitivity to the needs and interests of project stakeholdersProven organizational skills coupled with the ability to handle multiple tasks, meet deadlines, and report on the status of work when requestedProven ability to apply sound judgement and work with limited supervisionAbility to be flexible and excel in a fast-paced environment characterized by changing prioritiesNot-for-profit or settlement sector experience an assetSalary rate: $46,870.05This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.

📌 Administrative Assistant (Mississauga)
🏢 Achev
📍 Mississauga