Elevate customer service as a Lead Service Manager at Hy-Vee. Engage with customers, manage staff, and ensure a welcoming setting across all store departments. Hy-Vee is hiring a Lead Service Manager who will play a key role in keeping the store operational and customer-focused. You will supervise staff activities, coordinate scheduling, and uphold a team-oriented store culture.
Key duties include training employees, managing customer interactions, and overseeing merchandising activities to meet store demands. Key Responsibilities:
Deliver exceptional service by greeting customers warmly
Coordinate employee schedules and training sessions
Supervise store operations in the Department Manager's absence
Manage customer complaints professionally
Monitor merchandise quality and order accuracy Requirements:
High school diploma or equivalent experience required
Two years of relevant experience preferred
Robust leadership skills to navigate retail challenges
Ability to perform calculations and interpret data
Experience with managing team dynamics and performance evaluations Lead and inspire the Hy-Vee team through your commitment to service excellence.
📌 Lead Service Manager At Hy Vee London (Canada)
🏢 hyvee
📍 Canada