Ratcliff LLP is seeking a receptionist to be the first point of contact with our clients. This position works closely with our Office Services and Facilities & Hospitality staff and interacts regularly with all the firm's lawyers and staff. The ideal candidate will have strong communication skills, a professional demeanor and possess a passion for exceptional client serviceThis position is full-time, in-office at our North Vancouver location.Key ResponsibilitiesReceiving incoming calls on a multi-line phone systemWelcoming clients to the office; escorting them to meeting rooms and providing coffee or water as requestedProcessing client credit card paymentsFielding incoming calls to determine who can best assistResponsible for receiving all incoming and outgoing mail, faxes, deliveries and couriersResponsible for boardroom bookings and assisting with firm events and functionsPerforming general housekeeping of reception area, boardrooms and kitchens as requiredAssisting with the management of lawyers' calendarsCoordinating parking for guests, clients and lawyersMaintaining internal staff listingsPerforming various administrative responsibilities as required such as posting mailing costs, assisting with company mail outs and document scanningLiaising with building maintenance and security as neededCompleting other tasks as assigned by the Chief Operating Officer and Human Recourses ManagerQualificationsOne year of reception or administrative experience, preferably in a professional officeA pleasant manner with excellent communication skillsA service attitude to go 'above and beyond'Professional attire and demeanor with the ability to stay calm under pressureAbility to handle sensitive and confidential information with discretionTeam player who can juggle competing demands in a detail-oriented environmentAble to develop and sustain positive working relationships with all staff and lawyersMust be computer literate have experienced in MS OfficePrevious work experience in a law firm is an assetWhy Choose Ratcliff?Looking for a workplace where teamwork matters, your contributions are valued and you're treated with respect? Ratcliff could be the place for you. Join our team and enjoy all the lifestyle advantages of working on the beautiful North Shore.In addition to a competitive salary of $50,000 - $53,000 annually, we offer many benefits designed to support your well-being and promote a healthy work-life balance.Perks package: Comprehensive health coverage for you and your family, including prescriptions, dental care, paramedical services, life insurance, long-term disability, and access to an employee assistance programRecognition: Opportunity for performance-based bonusesSocial events: Regular in office socials, off-site events, staff appreciation week and more opportunities to connectPaid time off: Ample vacation allowance, including increased time accrued with seniority. We also offer generous sick and personal leave timeWellness: On-site gym accessWork Satisfaction: A culture of mutual respect and collaboration, driven by outstanding individualsTransportation: We provide your choice of a parking spot or transit passGreat work environment: Our newly renovated, bright office located steps from Lonsdale Quay comes complete with a beautiful deck with a view of Burrard Inlet and access to a variety of restaurants and shops and a seasonal farmers marketAbout UsAt Ratcliff LLP we act as trusted advisors, advocates and representatives, taking a purpose-driven approach to advancing our clients' interests and building a just and equitable future in which the people and communities we serve can flourish. We are proud of having taken part in key moments in the development of Aboriginal law in this country and in the major milestones in the lives and businesses of our clients.We thank all applicants for their interest, however, only those selected for an interview will be contacted. No phone calls please.

📌 Receptionist (North Vancouver)
🏢 BC Legal Management Association
📍 North Vancouver