Join iA as a Client Relations Specialist, committed to enhancing client satisfaction through outstanding service in a versatile, hybrid work setting. In this vital position, you will act as a trusted advisor, guiding clients through their unique processes while providing personalized solutions.

Your role encompasses full responsibility for client requests, leveraging your communication and analytical skills to deliver exceptional results. Be part of an creative organization that prioritizes collaboration and personal growth. Key Responsibilities:
Provide top-tier customer service across various channels
Take full ownership of client requests through resolution
Analyze and identify client needs to offer exact advice
Explain contract details and processing requirements
Collaborate with partners for effective request management Requirements:
Experience in customer service or contact centers
Excellent communication skills, both verbal and written
Strong problem-solving and analytical capabilities
Bilingual proficiency in English and French
Exceptional attention to detail and organizational ability Drive customer satisfaction and retention while advancing your career at iA in a supportive team atmosphere.

📌 Ia Client Relations Specialist Role Brossard
🏢 iA Financial Group (Industrial Alliance)
📍 Brossard