Pursue a rewarding career with Manulife as an Operations Senior Specialist based in Toronto, Ontario. This hybrid position requires expertise in QA cycles and validation processes to ensure high-quality outcomes.

The Operations Senior

Specialist role involves executing standardized QA and validation frameworks for enhanced operational performance. You’ll engage in UAT, regression testing, and documentation of QA processes, while supporting change management and issue resolutions. Your contributions will be essential in mitigating risk and ensuring production-readiness. Key Responsibilities:
Create and enhance QA validation frameworks
Conduct regression and UAT testing for outputs
Standardize QA processes and playbooks for consistency
Facilitate change coordination and pre-release checks
Monitor defects and contribute to resolution efforts Requirements:
Proven experience in QA, testing, or validation
Robust analytical skills and meticulous attention to detail
Advanced Apollo mainframe system knowledge
Familiarity with production monitoring is preferred
Ability to support SME-level activities as needed Bring your solid process discipline and analytical skills to Manulife to drive operational excellence.

📌 Manulife Operations Specialist Qa Focus Toronto
🏢 Manulife Insurance Malaysia
📍 Toronto