Join Chartwell as a Senior Analyst, focusing on optimizing operational technology systems for enhanced resident care. Your technical expertise will be vital in facilitating effective IT services.This position entails managing Chartwell's operational technology, especially in telecommunications and emergency systems. The Senior Analyst works with various internal IT teams to support the organization's service standards. Your contributions will improve operational efficiency and system reliability significantly.Key Responsibilities:Manage incidents with formalized IT proceduresSupport VoIP, PBX, and integrated technology systemsEnsure compliance with IT standards and controlsIdentify cost-saving opportunities in service deliveryProvide mentorship to the technical support teamRequirements:5-7 years in IT Services or support rolesExperience with telecommunication service managementKnowledge of healthcare operational systemsHigh detail orientation and solid analytical skillsAbility to travel occasionally for supportDrive excellence in operational technology at Chartwell while fostering an exceptional customer experience for residents.

📌 Senior Analyst In Operational Technology Support (Mississauga)
🏢 Chartwell Retirement Residences
📍 Mississauga