Continuous Improvement Management Specialist (Mississauga)

Continuous Improvement Management Specialist (Mississauga)

25 Sep
|
American President Lines
|
Mississauga

25 Sep

American President Lines

Mississauga

Select how often (in days) to receive an alert:588865CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodiedby Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It'sa journey on which you rise.Your RoleThe primary purpose of the Customer Business Solutions is to drive the development and implementationofBusiness Solutions (web platform, EDI, reports and dashboards) for our customers. The position is responsible for acting as a strategic partner to clients, understanding their uniquebusiness needs, and delivering standard solutions or tailoredfreight forwarding solutions that optimize supply chain performance.What You Will Be DoingParticipate in Tenders, in relation with BD and Tender ManagementDesign and PresentBusinessSolutionsto customersPromote standard solutions,



our interfacing capabilities, and e-booking benefitsCapture customer needs and identify related requirements (reports, EDI...) as well as specificsEducate Sales/BD with Business Solutions, part of the IT landscapeSolution ImplementationValidate Solution Design with all CBS and Customer Service involved in traffic, managing the implementation project for the Business SolutionsConfigure Business Solutions (or make sure all configurations are done): web access for customers,xmldos/ station finder, etc.)Coordinate and be part of the EDI project withcustomerand CEVA Business AnalystsConfigure Standard Report or create customer reports when required: Tracker for flow monitoring, KPI,KFI, KXIProvide tools (Missing report) to the teams in charge of DQ- Data Quality for Internal control (Missing Report)Complete the SOP part related to Business Solutions and handover to Operations (BPS, Customer service) when specificities impacting the work instructionsRoll-OutEDI/Reports: Detect potential malfunctions and coordinate correctiveFine-tune Customer reports and KPIsRunPro-actively promote our Business Solutions, especially during Client QBRsTrain our customers in Business SolutionsTake partofContinuous Improvement initiatives when Business Solutions can improve our productivity (EDI, Automatic Report, Streamline Process)Solutions improvement: submit "request evolution" ticket and write user story supported by Regional / Global CBSInnovative / Transformation projects:



take part of project as long asWebplatform, customer reporting, customer EDI are impactedWhat We Are Looking ForFive (5) years of Global Transportation and Freight Forwarding experienceBachelor's degree in Business Management, Logistics, or Supply Chain Management or equivalentFamiliarity with freight forwarding operations, customs and documentation processesStrong experience with supply chain software and tools, including TMS (Transportation Management Systems)Project management knowledge or certificationProficiency in data analysis, reporting, solutions designs and system mappingsStrong ability to understand customer supply chain operations, business processes, and system requirements, and translate them into effective solutionsBroad business acumen with an understanding of operational processes, technology solutions, process improvement, and organizational strategyProficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and VisioStrong leadership, project coordination, and stakeholder management skills, with the ability to drive collaboration across teamsExcellent communication, problem-solving, and decision-making abilities, with experience engaging and influencing stakeholders at all levels of the organizationAt CEVA we are committed to creating a safe and healthy work environment.We offer:Career development OpportunitiesContinuing EducationCEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying, however, only successful candidates will be contacted for an interview.

📌 Continuous Improvement Management Specialist (Mississauga)
🏢 American President Lines
📍 Mississauga

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