Become a crucial part of Fairmont Empress as a Spa Experience Coordinator in Victoria, BC. This front desk role combines guest service with spa management for unforgettable experiences.As a Spa Experience Coordinator, you will be responsible for all reception duties, including answering phone calls and assisting guests upon arrival. Your proficiency in spa treatments will enable you to inform and guide guests, ensuring a seamless experience. Creating a friendly workplace as well as managing the operations of the front desk will be key to your success.Key Responsibilities:Professionally greet and assist all guests and membersHandle telephone inquiries and assist as neededSchedule and manage bookings effectivelyEnsure security by controlling facility accessOperate the point of sale system for transactionsRequirements:At least 2 years of experience in the industryHospitality diploma or degree is an assetFamiliarity with Microsoft Office applicationsExceptional communication skills essentialAbility to manage physical demands of the roleUtilize your spa knowledge and commitment to guest care with Fairmont Empress.

📌 Spa Front Desk Coordinator At Fairmont Empress (Victoria)
🏢 Fairmont Hotels and Resorts
📍 Victoria