Job Scope & Responsibilities
Maintain workflow of products to the operations team in a timely manner
Inspect product samples and ensure they follow the client’s requirements
Forward all inbound related issues to Compliance supervisor to decrease errors
Maintain an accurate Appointment Schedule Log
Create and update inspections and non-compliances records in the Compliance system
Support Customer Team Lead and Operations team
Advise customer and operations team of any receiving discrepancies, quality assurance issues or additional inbound observed issues
Process receiving packages, verify receipts, packing slips and BOLs
Filing of all inbound related documentation
Daily client interaction via compliance system, email, phone and in person
Build a healthy working atmosphere where teamwork, communication, and a strong focus on Domain culture and values are expected
Other duties as may be assigned

Experience
High School Diploma
Previous Customer Service experience
Experience using Warehouse Management Systems

Competencies
Experience in Customer Service
Ability to work independently and achieve results
Experience in working with a warehouse management system
Solid organizational skills




Personable with good interpersonal and communication skills
Proficient in MS Office (Excel, Word, Outlook etc.)
Ability to multi-task in a fast-paced result orientated environment
Proven analytical and problem-solving skills

Domain Logistics is committed to fostering a diverse workforce founded on the principle of equal opportunity employment, in an environment free of discrimination and harassment. We encourage people of all ages and from underrepresented groups to apply to be part of our team. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code; Domain Logistics will provide reasonable accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require.

Job Types: Full time, Permanent

Pay: $45,000.00 per year

Advantages
Dental care
Extended health care
On-site parking
Paid time off
RRSP match
Vision care

Flexible language requirement:
French not required

Work Location: In person

📌 Inbound Compliance Coordinator Weekend/day Shift Sunday Thursday Guelph
🏢 Domain Logistics
📍 Guelph