Host/Hostess – Hey Lucy Cafe

Hey Lucy Cafe is looking for an upbeat, friendly, and outgoing Host/Hostess to join our Front of House team!

As the first and last point of contact for our guests, our hosts play an significant role in creating a welcoming atmosphere and keeping the restaurant running smoothly. We’re looking for someone who enjoys working with people, stays positive in a fast-paced environment, and can confidently manage guest flow and reservations.

Responsibilities
Warmly welcome and greet guests as they arrive
Seat guests and manage table rotation throughout the restaurant
Manage reservations and organize upcoming bookings
Answer the restaurant phone and take reservations
Manage the wait-list and provide guests with accurate wait-time estimates
Take takeout orders over the phone and ensure orders are entered accurately
Communicate with servers and management to maintain an organized flow of guests
Answer guest questions about the restaurant, menu, reservations, and general inquiries
Maintain a clean, organized, and welcoming host area
Provide friendly and qualified customer service at all times
Assist the Front of House team as needed during busy periods





What We're Looking For Previous experience in the restaurant or hospitality industry is an asset, but we are also happy to consider candidates with experience in other customer-facing or customer service roles.

The ideal candidate is
Friendly, upbeat, and positive
Comfortable speaking with guests both in person and over the phone
Organized and able to multitask
Reliable and punctual
Comfortable working in a busy, rapid-paced restaurant workplace
A robust communicator and team player
Able to remain calm and professional during busy service periods

Availability Candidates must be available to work late nights, weekends, and holidays. Versatile availability is important, as shifts will vary based on the needs of the restaurant.

Join the Hey Lucy Team!

If you're energetic, personable, and enjoy creating great experiences for guests, we'd love to hear from you. Apply today to join the Front of House team at Hey Lucy Cafe!

Pay: $17.60-$17.95 per hour

Expected hours: 15.0 – 30.0 per week

Benefits
Discounted or free food
Flexible schedule

Application question(s):
Do you have your Smart Serve Certificate?

Experience:
Restaurant: 1 year (required)

Work Location: In person

📌 Host/hostess Toronto (Canada)
🏢 Hey Lucy
📍 Canada