Join iHerb as the Global Content & Product Operations Leader and shape the future of digital commerce. Spearhead operational excellence and AI integration across high-volume production segments. As a Senior Director, you will guide the Content Operations and Product Content Onboarding teams at iHerb. Your strategic oversight will modernize operations and enhance collaboration with the global Revenue Office.

Experience in systems thinking and AI automation is crucial for executing market strategies effectively. Key Responsibilities:
Lead daily operations of the content production teams
Standardize workflows to optimize publishing processes
Create performance dashboards to track productivity metrics
Champion AI-implemented workflows in production
Align cross-functional efforts for content management Requirements:
12+ years of experience in Business Operations
Proven expertise in scaling digital production pipelines
Familiarity with AI tools and automation solutions
Robust systems-based approach to operational challenges
Bachelor's degree; advanced degree is a plus Elevate iHerb's global e-commerce initiatives by leveraging your skills in operations management and AI optimization.

📌 Global Content & Product Operations Leader Toronto
🏢 Socket.dev
📍 Toronto