Be an integral part of the team as an Experienced IT Support Specialist in Longueuil, Quebec, under a 12-month contract. Work closely with users to resolve complex technical issues effectively. This role is designed for those with a robust IT support background, where you will assess problems, recommend improvements, and execute installation and change management activities.

You will document performance metrics, provide guidance to junior staff, and maintain up-to-date system documentation to foster a knowledgeable support setting. Key Responsibilities:
Diagnose and resolve escalated user system issues
Undertake installation and change management duties
Measure and document team performance metrics
Collaborate with projects for technical support
Train users to minimize technical errors Requirements:
Open to Canadian citizens and permanent residents only
Robust experience in IT support required
Skills in recommending and enacting process changes
Leadership experience with less seasoned colleagues
Knowledge of current technological trends essential Bring your IT expertise to enhance operations and user support in Longueuil.

📌 Experienced It Support Specialist Needed Brossard (Canada)
🏢 National Bank
📍 Canada