Become a Guest Service Leader at Germain Hotels, ensuring exceptional service at reception, reservations, and concierge. Showcase your hospitality skills and manage guest interactions seamlessly. In this supervisory role, you will leverage at least 2 years of hotel management experience to create personalized guest experiences.

Your focus will be on supporting team development while ensuring compliance with all service area regulations and standards. You'll coordinate closely with other departments to enhance operational efficiency. Key Responsibilities:
Plan tailored arrivals for regular and VIP guests
Mentor and inspire team members in their roles
Ensure service areas adhere to health and safety regulations
Coordinate with departments for smooth customer service
Provide support during guest complaints and emergency situations Requirements:
Diploma in Hotel Management preferred
Minimum supervisory experience of 2 years in a hotel
Ability to inspire and lead a team
Quick problem-solving and guest empathy
Robust computer knowledge, OPERA PMS experience an asset Join Germain Hotels and enhance guest satisfaction through excellent service leadership!

📌 Germain Hotels Guest Service Leader Brossard (Canada)
🏢 Germain Hotels group
📍 Canada