Drive operational excellence in collections with Emera as a Service & Collection Coordinator in Halifax, NS. Your role will focus on customer service and effective account management.This full-time position requires a motivated individual to oversee service delivery, collections, and contract negotiations. You will utilize your problem-solving skills to manage contractor communications and respond to customer inquiries effectively. Your experience in B2B relationships and consultative selling will enhance customer retention and streamline billing processes.Key Responsibilities:Coordinate and track service and maintenance schedulesIssue purchase orders and maintain accurate recordsOversee contractor compliance and communicationImplement customer outreach strategies for secure paymentsResolve customer billing disputes and concernsRequirements:High school diploma; prefer related post-secondary education2-3 years of relevant customer-facing experienceProficient in contract negotiations and collectionsStrong negotiation and organizational abilitiesFamiliarity with Microsoft Office and accounting softwareContribute to customer satisfaction and operational efficiency with Emera in Halifax.

📌 Halifax Service & Collection Coordinator (Halifax Regional Municipality)
🏢 Emera
📍 Halifax Regional Municipality