Senior Amazon Connect Engineer (CCaaS) | CAD $100-$120/hr | Toronto HybridHelp Deliver One of Canada's Largest Amazon Connect Transformation ProgrammesAreti is partnering with a leading enterprise organisation undertaking a major CCaaS, Amazon Connect and Agentic AI transformation programme.We're looking for an experienced Amazon Connect Engineer to play a key role in designing, building and integrating next-generation customer engagement solutions across multiple business units. Candidates must have robust Amazon Connect and CCaaS experience and be comfortable working within complex enterprise environments.What You'll Be DoingDesigning and implementing Amazon Connect solutionsDelivering integrations between Amazon Connect and enterprise platformsBuilding Agentic AI and automation capabilitiesWorking closely with Architects, Product Teams and Business StakeholdersMentoring engineers and promoting best practiceSupporting end-to-end solution delivery across the programmeWhat We're Looking ForExcellent communication and stakeholder management skillsWhy Join?Work with the latest Amazon Connect and AI technologiesLong-term contract opportunity through 2027High-profile programme with significant business impact

📌 Senior Amazon Connect Engineer (Ccaas) | Cad $100-$120/Hr | Toronto Hybrid
🏢 Areti Group | B Corp™
📍 Toronto