25 Sep
|
Bunzl Canada
|
Burlington
25 Sep
Bunzl Canada
Burlington
Join Bunzl Canada as an E-Commerce Operations Coordinator and streamline online operations. Focus on customer satisfaction and ensure order accuracy in a dynamic e-commerce workplace.In this pivotal role, you will be responsible for the day-to-day management of e-commerce operations, with an emphasis on delivering exceptional service and maintaining high-quality standards across our online store. The ideal candidate is organizationally skilled, detail-oriented, and motivated to collaborate with various teams to enhance operational efficiency and customer experience.Key Responsibilities:Manage and oversee daily fulfillment operations and shippingAddress customer inquiries effectively via email and phoneProcess returns, refunds,
and exchanges while ensuring satisfactionKeep accurate records of order statuses and returnsEscalate issues to relevant teams for quick resolutionRequirements:1-3 years of experience in a similar roleStrong organizing and time management skillsEffective verbal and written communication skillsDetail-oriented with a commitment to accuracyProficient in Microsoft Office and e-commerce platforms like ShopifyBring your proficiency in customer service and operational management to support Bunzl Canada's e-commerce growth.
📌 E-Commerce Coordinator At Bunzl Canada Inc. (Burlington)
🏢 Bunzl Canada
📍 Burlington