Overview

We are seeking a friendly and qualified Front Desk Agent to join our team. The ideal candidate should have excellent customer service skills and be able to multitask in a fast-paced environment. Applicants must have adaptable availability.

Duties
Greet and check-in guests with a warm and welcoming attitude
Answer phone calls and provide information to guests or transfer calls to appropriate departments
Assist guests with inquiries, requests, and resolving any issues promptly
Process guest check-outs efficiently
Maintain a tidy and organized front desk area
Handle reservations and cancellations accurately
Utilize phone systems and hotel software effectively

Experience
Previous experience in customer service or hospitality is preferred
Knowledge of front desk operations and procedures
Excellent communication skills with a focus on guest services
Multilingual or bilingual abilities are a plus
Familiarity with phone etiquette and handling various guest situations

Job Types: Full-time, Part-time, Permanent

Pay: From $18.25 per hour

Perks
Extended health care

Experience
Customer service: 1 year (preferred)

Work Location: In person

📌 Front Desk Agent/night Auditor Dawson Creek (Canada)
🏢 Staybridge Suites
📍 Canada