25 Sep
|
Fairygodboss
|
Toronto
25 Sep
Fairygodboss
Toronto
Explore a rewarding career as a French Bilingual Customer Support Specialist with JPMorgan Chase. Provide exceptional support to merchants by resolving payment-related inquiries efficiently. In this role, you'll serve as an advocate for both merchants and internal partners, ensuring a smooth resolution process for payment issues.
Your bilingual proficiency in French and English will be key to delivering a high standard of customer service. You'll thrive in a quick-paced setting, utilizing good judgment and empathy throughout each interaction. Key Responsibilities:
Handle customer interactions with empathy and respect
Apply logical approaches for quick problem resolution
Stay engaged with customers while using multiple systems
Maintain personal excellence through integrity and accountability
Adapt to a rapid-paced setting effectively Requirements:
Minimum of one year in customer support is required
Must work in a phone-based support environment
Basic computer proficiency required
High School Diploma or equivalent needed
Bilingual proficiency in French and English required Bring your skills and passion for customer service to JPMorgan Chase, contributing to a diverse and inclusive workforce.
📌 French Bilingual Customer Support Specialist Toronto
🏢 Fairygodboss
📍 Toronto