Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s We Will Be Data Driven – System Thinking – Entrepreneurial We are Committed to True and Shared Value Creation We Will Be Human-Centered and AI Enabled We are Committed to Caring About Each Other, Our Communities, Our Setting Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products,



and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s We Will Be Customer Centric We Will Be Data Driven – System Thinking – Entrepreneurial We are Committed to True and Shared Value Creation We Will Be Human-Centered and AI Enabled We are Committed to Caring About Each Other, Our Communities, Our Environment Job Description MISSION The Online Billing and Support Agent is responsible for supporting Customers, Stores and Customer Service via telephone, live chat, and email with

📌 Online Billing & Support Agent - Seasonal Contract (Toronto)
🏢 Indigo
📍 Toronto