We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative duties with efficiency and a friendly demeanor.
Experience with dental office operations and familiarity with electronic medical records systems are highly valued. This role offers an chance to work in a supportive environment dedicated to providing excellent patient care.
Responsibilities
Greet patients warmly and professionally upon arrival and departure
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient information and update electronic medical records using Dentrix and Epic software
Assist patients with insurance questions and payment processing
Prepare treatment rooms and ensure all necessary documentation is completed accurately
Maintain organized front desk operations, including filing, data entry, and correspondence
Coordinate with dental staff to ensure smooth daily operations
Handle administrative tasks such as appointment reminders, patient follow-ups, and managing office supplies
Requirements
Prior experience as a dental receptionist or in a medical/medical office setting is preferred
Proficiency with Dentrix, Epic, Gold Software and electronic medical records systems
Strong knowledge of medical terminology relevant to dental care
Excellent organizational skills and attention to detail
Ability to handle multi-line phone systems efficiently in a rapid-paced workplace
Office experience in a healthcare setting is advantageous
Familiarity with front desk procedures, administrative tasks, and customer service principles
Professional appearance and friendly communication skills are essential