Business Applications Analyst

Overview

Seeking an experienced Business Applications Analyst to support and enhance enterprise Microsoft business applications. This role is responsible for the administration, optimization, integration, and ongoing support of Dynamics 365 Business Central and related Microsoft technologies. The position works closely with business stakeholders to gather requirements, resolve issues, improve processes, and deliver system enhancements.

Key Responsibilities
Support, configure, and optimize Dynamics 365 Business Central.
Manage integrations between Business Central and other business systems.
Gather and document business and technical requirements.
Troubleshoot and resolve application issues and service requests.
Design, build, and deploy system enhancements, workflows, reports, and automations.
Coordinate software releases, testing, upgrades, and maintenance activities.
Provide user training, documentation, and operational support.
Maintain data integrity, system security, and application performance.
Collaborate with internal teams, vendors,



and stakeholders to deliver business solutions.

Technical Requirements

Required
5+ years of Business Analyst or Application Support experience.
3+ years supporting

Microsoft Dynamics 365 Business Central

.
Experience with:
Dynamics 365 Business Central
Dynamics CRM / Customer Engagement
Power Platform (Power Apps, Power Automate)
SharePoint
Microsoft 365
Azure
Power BI
Solid understanding of:
Business Central integrations and APIs
Application lifecycle management
User acceptance testing (UAT)
Release management
IT service management processes
Development experience with:
AL
C/AL
Experience using:
Azure DevOps
Agile delivery methodologies
Solid troubleshooting, documentation, communication, and stakeholder management skills.

Preferred
Microsoft Dynamics Business Central certification.
ITIL certification.
Experience with budgeting, planning, or financial reporting platforms.
Knowledge of accounting and financial business processes.

📌 Enterprise Applications Analyst Calgary
🏢 Robert Half
📍 Calgary