Wellcare Insurance North York Branch is currently looking for a responsible and detail-oriented Customer Service Representative / Insurance Assistant to join our team.

This position is suitable for someone who is organized, patient, and enjoys working with clients. Insurance experience is preferred, but we are also open to training the right candidate.

Responsibilities
Answer phone calls, emails, and client inquiries in a professional manner
Assist brokers with daily administrative tasks
Help collect client information and documents
Follow up with clients regarding payments, renewals, policy changes, and missing documents
Update client files and maintain accurate records
Support the team with quoting, endorsements, cancellations, and general service requests




Provide excellent customer service to both current and existing clients

Requirements
Strong communication skills in English
Mandarin/Cantonese is an asset
Detail-oriented, organized, and responsible
Comfortable using computers, email, and office software
Previous insurance office experience is an asset
RIBO license is an asset, but not required
Willing to learn and able to work in a team workplace

Pay: Up to $20.00 per hour

Advantages
Company events
On-site parking
Paid time off

Work Location: In person

📌 Customer Service Representative / Insurance Assistant North York
🏢 Wellcare Insurance North York
📍 North York