Become a Contact Centre Representative with GreenShield and engage with clients during vital health and financial conversations. This role requires a confident communicator who thrives under pressure. Engage directly with members and clients through phone, chat, and email to provide reliable assistance.

Your bilingual communication skills in English and French are essential for addressing concerns efficiently while navigating a busy contact center. Each interaction is an chance to offer clarity and solutions to those in need. Key Responsibilities:
Ensure consistent and respectful customer service delivery
Achieve and maintain quality and performance benchmarks
Foster an inclusive and accountable team environment
Support members with professionalism and empathy
Adapt to current technologies and service changes Requirements:
Experience in a rapid-paced service environment
Fluency in English and French communication
Proficiency with various technological systems
Ability to remain composed during complex calls
Teamwork experience and collaborative mindset Use your skills to help make a difference with GreenShield's dedicated team.

📌 Contact Centre Representative At Greenshield Montreal
🏢 GreenShield
📍 Montreal