? Hiring: Product Coordinator — MarTech Platforms & Governance

? Location: Remote

? Employment Type: Full-Time

⏳ Experience: 7–15 Years

We are looking for a Product Coordinator — MarTech Platforms & Governance to support the operational scale, intake, access management, and governance of an enterprise MarTech ecosystem.

? Key Responsibilities

- Manage centralized intake for MarTech requests, including categorization, triage, prioritization, and routing
- Coordinate issue escalations across Product, Architecture, IT, and other teams
- Track request status, SLAs, priorities, and resolution progress
- Coordinate user access requests and role-based permissions across MarTech platforms
- Support quarterly user access recertification with IT and Security teams
- Maintain governance logs for segments, journeys, sandbox usage, and platform activities
- Support platform standards, naming conventions, and usage guidelines
- Coordinate governance meetings, intake triage sessions, and cross-functional working sessions
- Document decisions, action items,



and maintain centralized documentation
- Track platform adoption, usage trends, and open issues
- Support UAT coordination, release tracking, and cross-team communication

? Required Skills

✅ 4–6+ years in Product Coordination, Operations, MarTech Support, or a similar role

✅ Experience with enterprise MarTech or CRM platforms

✅ Experience with Adobe Experience Cloud / Adobe Experience Platform (AEP) or similar platforms

✅ Exposure to AJO, AEM, CIA, Workfront , or related Adobe solutions

✅ Experience managing intake processes, workflows, ticketing systems, and issue triage

✅ Strong organizational, coordination, and process management skills

✅ Ability to prioritize requests based on business impact, urgency, and SLAs

✅ Solid communication skills across technical and business teams

✅ Experience with tools such as Jira, Workfront, ServiceNow, Excel, and PowerPoint

📌 Product Coordinator — MarTech Platforms & Governance (Canada)
🏢 Acunor
📍 Canada