Join SPS Commerce as a Customer Integrations Manager with a focus on logistics. Support SMB client integrations and optimize their experience in a team-oriented hybrid workplace. In this key role, you will manage shipping document integrations for SMBs, ensuring a smooth onboarding process tailored to their operational needs.

You'll be pivotal in facilitating customer success by addressing challenges and enhancing solution usage. By effectively managing projects and client communications, you will drive value and satisfaction throughout the implementation process. Key Responsibilities:
Handle all shipping document integration processes for clients
Monitor project timelines and maintain open communication




Troubleshoot and resolve technical issues promptly
Train clients on effective use of document solutions
Gather feedback to suggest enhancements and improvements Requirements:
Bachelor’s Degree or equivalent experience required
Background in customer success, support, or management
Technical experience with systems integration and troubleshooting
Proven project management capabilities
Familiarity with SQL/PostgreSQL is a notable asset Empower SMBs to achieve integration success with your skills at SPS Commerce.

📌 Customer Integrations Manager Logistics Focus Toronto (Canada)
🏢 SPS COMMERCE
📍 Canada