Join CIBC as a Senior Client Service Representative, where your focus on client engagement will make a difference. Help clients manage their banking needs at our Victoria-Douglas and View locations. In this valuable role within the Personal and Business Banking Team, you'll use your financial service expertise to assist clients with their day-to-day banking operations.

Your responsibilities include answering queries, problem-solving, and connecting clients with the right support teams, highlighting your commitment to exceptional service. Availability for flexible working hours is necessary. Key Responsibilities:
Assist clients in navigating banking accounts
Solve client issues effectively and efficiently
Educate clients on mobile banking applications
Facilitate connections between clients and internal teams
Ensure solid client relationships and satisfaction Requirements:
Experience in client services in financial contexts
Knowledge of digital banking tools and solutions
Robust communication and interpersonal skills
Willingness to work flexible hours
Required in office full-time engagement Deliver impactful client support and solutions in this CIBC role dedicated to client-centric values.

📌 Client Focused Role At Cibc Victoria
🏢 CIBC
📍 Victoria