25 Sep
|
CIBC
|
Fredericton
Step into a role as a Client Engagement Representative at CIBC in Fredericton, where your skills will directly impact clients' financial journeys. This full time, in office position emphasizes exceptional customer service and digital literacy. As part of the Personal and Business Banking Team, you’ll be the initial contact for clients seeking support for their banking needs.
Your responsibilities will involve addressing inquiries, assisting with transactions, and introducing clients to banking technologies. Flexibility to work evenings and weekends across various banking centers is essential. Key Responsibilities:
Help clients navigate their banking services and products
Address and resolve client inquiries proactively
Educate clients on mobile banking functionalities
Connect clients with relevant teams for further assistance
Strive to enhance the overall banking experience for clients Requirements:
Experience in client service or support sectors
Solid digital literacy and financial product knowledge
Excellent interpersonal and communication skills
Availability to work flexible hours
Problem-solving mindset and empathy for clients Contribute to CIBC’s mission by enhancing clients' financial experiences in Fredericton.
📌 Client Engagement Representative Cibc Fredericton
🏢 CIBC
📍 Fredericton