Take charge of customer service operations as an Associate Site Director at Concentrix, located in Chatham, Ontario. Direct a energetic team focused on client success and operational excellence. As an Associate Site Director, your leadership will be crucial in managing a significant site operation.

You will be fully accountable for overseeing staff performance and client interactions, driving a culture of continuous improvement. Be part of an organization that values employee development and career advancement. Key Responsibilities:
Supervise customer care operations at Chatham site
Attract and develop a high-performance team environment
Analyze operations to ensure top-tier service delivery
Handle staffing, budget, and training responsibilities
Collaborate with various departments to enhance productivity Requirements:
Aged 18+ with a high school diploma or GED
Experience leading teams of 250+ staff
Robust focus on KPI achievement and customer satisfaction
Commitment to employee retention strategies
Availability for versatile work schedules Lead the charge toward operational excellence and customer satisfaction in this pivotal role at Concentrix.

📌 Concentrix Associate Site Director Position Chatham Kent (Canada)
🏢 CNX
📍 Canada