Become a part of Purolator's team as a Shipment Resolution Support Representative in Pembroke, ON. Focus on resolving shipment issues while ensuring exceptional customer service. You will address package delivery problems that require close coordination with customers and internal stakeholders.

The position is part time from Monday to Friday, emphasizing solid operations management skills and procedures for effective shipment handling. Make a significant impact in logistics and customer service. Key Responsibilities:
Reach out to customers for package resolution
Organize undelivered freight and assess damages
Get packages ready for redelivery with proper tracking
Inspect and document damaged shipments
Leverage Salesforce to manage shipment cases Requirements:
3 months experience in a customer service role
Knowledge in operations management
Understanding of shipping and receiving practices
Ability to work effectively in various environments
Robust problem-solving and communication abilities Play a key role at Purolator to enhance operational efficiency and customer satisfaction.

📌 Customer Centric Shipment Resolution Role Northeastern Ontario (Canada)
🏢 Purolator
📍 Canada