POSITION OVERVIEW:

As a Clerk, you are the face of our business. You’re responsible for maintaining excellent service standards, including product suggestions, conducting sales transactions, and maintaining the store’s cleanliness and appeal. You will also support product stocking and rotation, as well as special merchandising / seasonal displays as required.

You will be aware of and abide by the laws and regulations concerning the sale of liquor, including ID checks, and will possess your Serving It Right certification. As a highly visible and customer-facing member of the team, you are guided by and live our company values: Be Real, Have Fun, Own It, and Grow With Us.

ESSENTIAL FUNCTIONS
Provide customers with a skilled and friendly service at all times
Ensure customer-facing and storage / logistics areas of the business are clean and organized
Conduct till transactions including cash and credit card sales in accordance with standard operating procedures
Restock and rotate stock in accordance with standard operating procedures




Ensure all transactions are in compliance with the Liquor Control Act and other applicable legislation
Support a culture of continuous improvement through identifying opportunities for an improved staff and customer experience, including safety hazards

REQUIRED SKILLS & EXPERIENCE:
Serving It Right Certification
Strong verbal communication skills
Strong customer service skills and a desire to support a great guest experience
Comfort with and accuracy in conducting sales transactions
Able to follow instructions including standard operating procedures, with or without supervision
Awareness of and sensitivity to the local neighbourhood (Crosstown) and the commitment to maintaining respectful, skilled relationships with a diverse clientele

PREFERRED SKILLS & EXPERIENCE:
Previous specialty retail experience
Knowledge of products (wine, beer, spirits)

Job Types: Part-time, Casual, Permanent

Pay: From $18.50 per hour

Benefits
Discounted or free food
Versatile schedule
Paid time off
Store discount

Work Location: In person

📌 Clerk Sales Associate @ Crosstown Liquor Store Vancouver (Canada)
🏢 Crosstown Liquor Store
📍 Canada