Leverage your expertise as a Senior Business Analyst at CAA SCO Systems, focusing on innovative digital solutions for our Members. Help translate critical business needs into user-centric applications.Bring your analytical experience to a role where you will conduct gap and impact analyses within digital insurance processes. Collaborate with cross-functional teams to create user journeys, acceptance criteria, and solution requirement packs. Your strategic insights will support backlog refinement and project planning, while your experience in Agile environments will ensure the team's success in delivering tested solutions.Key Responsibilities:Transform business needs into epics and user storiesAnalyze current and future state processesDevelop customer and broker journey mapsLiaise with development and QA teamsMaintain documentation and facilitate decision-makingRequirements:Bachelor degree in Business, Computer Science, or similarAt least 3 years in Business Analysis rolesPreferred certifications: CBAP or PMI-PBADigital or insurance sector experience is a plusTechnical familiarity with REST APIs and Agile practicesJoin CAA in enhancing safety and peace of mind for our Members through creative solutions.

📌 Senior Business Analyst For Digital Solutions (Ottawa)
🏢 Echelon 56
📍 Ottawa