Become a Customer Engagement Specialist at BMO, located on 399 rue Principale, where your role centers on optimizing customer experiences through exceptional service. Engage with customers, guiding them through banking processes and identifying their needs effectively. In this position, part of BMO’s Retail Banking Sales & Service team, you will support customers by efficiently managing service requests and handling transactions.

Collaborating with colleagues will allow for strategic referrals, and facilitating conversations about banking products will enhance client relationships. Your ability to promote digital banking will empower clients in their financial management. Key Responsibilities:
Identify customer needs and make tailored referrals




Process banking transactions accurately and efficiently
Welcome customers, ensuring their needs are met
Advise clients on available digital banking solutions
Assist with operational activities within the branch Requirements:
Education in a related field or degree is a plus
High comfort level using technology and social media
Customer-focused with the ability to connect
Resourceful self-starter in addressing client challenges
Basic organizational and communicative skills Utilize your customer service capabilities to contribute significantly to BMO’s success and customer satisfaction.

📌 Bmo Customer Engagement Specialist Granby
🏢 BMO
📍 Granby