Explore a challenging role as a Desktop Support Engineer in Calgary with Leidos, focusing extensively on providing exemplary customer service and technical support. Join an cutting-edge team dedicated to operational excellence. In this position, you will manage 2nd line support issues while handling onboarding and offboarding tasks.

Your responsibilities include hardware support, addressing helpdesk queries, and compliance-related activities. A focus on sustainability and community engagement aligns with Leidos’ core values. Key Responsibilities:
Provide 2nd line support for desktop and laptop equipment
Maintain office technology services and infrastructures
Investigate and resolve helpdesk tickets efficiently
Escalate technical issues as needed
Ensure operational documentation is current and accurate Requirements:
Bachelor’s degree in IT-related fields
Minimum of 2 years in a technical support workplace
Working knowledge of Microsoft Office tools
Basic understanding of network configurations
Solid analytical and problem-solving abilities Bring your passion for technology and user support to Leidos, where you can make a meaningful impact in Calgary.

📌 Calgary Desktop Support Engineer Role
🏢 Leidos
📍 Calgary