Burlington HyundaiJunior Service AdvisorPositions: 1 (new) Permanent Full TimeLocation: Burlington, On SiteDrive your career forward with Burlington Hyundai — where people, purpose, and performance come together. Burlington Hyundai is urgently seeking two Service Advisors to join our Team! Join a Thriving Dealership That's Redefining the Automotive ExperienceAre you a natural connector who thrives in a fast-paced environment and loves helping people? Do you bring energy, professionalism, and a "let's make it happen" mindset to every interaction? Burlington Hyundai is looking for a confident, customer-focused Service Advisors to support our growing Service Department.Who We AreWe are a family-owned, proudly female-led dealership operated by graduates of the Georgian College Automotive School of Business. Our mission is simple: drive change and champion equality within the automotive industry.From the shop floor to the showroom, we foster a culture built on:Inclusivity and empowermentTransparent communicationPersonalized serviceGrowth, mentorship, and career advancementYour voice matters here — and your career can truly flourish.About the Position:Service Advisors are the heartbeat of our Service Department, creating the kind of standout customer experience that keeps people coming back. You're the go‐to expert and trusted guide, owning every touchpoint between our customers and the service team. With a sharp eye for detail and a passion for doing things right, you ensure every repair and maintenance job meets customer expectations, vehicle needs, and Hyundai's high standards.Duties & ResponsibilitiesGreet customers in person and by phone with professionalism and careCreate accurate work orders, confirm customer/vehicle info,



and obtain signaturesComplete walk‐around inspections with customersBook and manage service appointmentsProvide explicit updates, timelines, and estimates throughout the repair processSupport sales of labour, parts, and accessories to meet CSI and dealership goalsCoordinate payment and smooth vehicle pick‐upEnsure vehicles are cleaned before deliveryMaintain accurate records following privacy and dealership proceduresExplain the Hyundai Canada Survey at pick‐upFollow up on recommended repairs, no‐shows, and rescheduled appointmentsParticipate in Hyundai and in‐house trainingBuild strong, positive customer relationshipsWho You AreCustomer-focused and competitiveStrong communicator and team playerOrganized, detail‐oriented, and able to problem‐solvePatient, adaptable, and comfortable in a fast‐paced environmentSERTI experience is an assetWhy You'll Love Working With UsCompetitive Salary PLUS Multiple Performance Based‐BonusesCompany Registered Pension PlanTwo Weeks Vacation to Start!Extended Health Insurance BenefitsCareer Growth and Advancement OpportunitiesSupportive, Inclusive, and Modern Team CultureOngoing Training and Development ProgramsStaff Events, BBQ's and Food TrucksReady to Join a Team That's Changing the Industry?If you're passionate about delivering exceptional customer experiences and want to grow your career in a supportive, forward-thinking environment, we want to hear from you.Our Commitment to EquityWe are an equal opportunity employer committed to maintaining a diverse and inclusive workforce. Accommodations are available upon request throughout the recruitment process.Applicants may be subject to a background check and must meet the security criteria designated for the position.We utilize artificial intelligence (AI) in our recruiting process, including the creation of job postings and pre-screening assessments.We thank all applicants for their interest. Only those selected for an interview will be contacted.

📌 Junior Service Advisor (Burlington)
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