Join CGIC as a Claims Learning Trainer and play a pivotal role in shaping training initiatives. This hybrid position supports the continuous improvement of our claims team through targeted education.With a commitment to enhancing client service, you'll be responsible for delivering training and maintaining learning programs that comply with adult learning principles. Your experience in training development, coupled with a robust knowledge of claims processes, will empower you to produce effective training materials and foster a culture of learning.Key Responsibilities:Deliver impactful training sessions for enhanced learner comprehensionRegularly review and update training materials for relevancyWork with specialists to achieve precise learning outcomesEmbed client engagement into training program designGuide learners to develop necessary skills and competenciesRequirements:At least 3 years' training development experiencePost-secondary education in adult learning or similarComprehensive knowledge of adult learning theories requiredUnderstanding of insurance practices preferredCIP or FCIP designations considered an advantageEnhance your career at CGIC while contributing to our mission of client satisfaction.

📌 Claims Training Expert At Cgic (Ottawa)
🏢 Co-operators General Insurance
📍 Ottawa