Advance your career as a Bilingual Client Services Professional in Montreal, QC with a leading financial firm. Provide exceptional service and effectively manage complex client inquiries in a hybrid model.

Prime

Hires is seeking a qualified Bilingual Customer Service Qualified to fill a critical role in supporting client needs related to retirement products. This position emphasizes fluency in both French and English, robust customer relations skills, and adeptness in administrative support. You will be instrumental in enhancing client satisfaction by resolving inquiries and providing strategic recommendations. Key Responsibilities:
Manage increasingly complex client service requests
Provide comprehensive insights on retirement policies




Utilize administrative systems for efficient issue resolution
Assist clients with forms and service standards adherence
Identify client concerns to improve service strategies Requirements:
Required post-secondary education
At least 1 year contact center experience
Bilingual proficiency in French and English
Strong focus on customer service
Thorough understanding of business policies Deliver excellent client service and build strong relationships as a Bilingual Client Services Skilled.

📌 Bilingual Client Services Professional Montreal
🏢 Robertson u0026
📍 Montreal