Join our agile dental team as a Dental Administrative Assistant, where your energetic and positive attitude will help create a welcoming setting for patients and staff alike. In this vital role, you will be the first point of contact, managing front desk operations with efficiency and professionalism. Your expertise will ensure smooth scheduling, accurate record-keeping, and seamless communication between patients and the dental team. This paid position offers an exciting opportunity to develop your administrative skills within a thriving dental practice committed to exceptional patient care.
Responsibilities
Greet patients warmly and manage all front desk activities with enthusiasm and professionalism
Schedule appointments accurately using dental practice management software such as Dentrix or Epic
Verify patient insurance information and process payments efficiently
Maintain electronic medical records and ensure all patient documentation is complete and up-to-date
Answer multi-line phone systems promptly, directing calls to appropriate team members or departments
Assist with billing, coding, and insurance claims processing to support smooth financial operations
Coordinate patient flow by confirming appointments, sending reminders,
and managing cancellations or rescheduling requests
Support the dental team by handling administrative tasks such as filing, faxing, and data entry with attention to detail
Qualifications
Prior experience in a dental office or medical office setting is highly preferred
Proficiency with dental practice management software such as Dentrix or Epic is a robust plus
Knowledge of medical terminology and electronic medical records systems is essential
Excellent communication skills for front desk duties and patient interactions
Strong organizational skills with the ability to multitask effectively in a fast-paced environment
Experience handling multi-line phone systems and managing office workflows
Administrative experience in a healthcare setting is advantageous but not mandatory; training will be provided for the right candidate
This role offers an engaging work environment where your proactive approach will make a meaningful difference in patient experiences. We’re dedicated to supporting your growth through ongoing training and a collaborative team culture. Join us to be part of a passionate team committed to delivering outstanding dental care!