Bass Pro Shops seeks an Apparel Retail Lead to manage team operations and enhance customer experiences. This role emphasizes supervision, training, and a commitment to customer service. As the Retail Lead for the Softline’s department, you will work closely with the Retail Manager to ensure a seamless day-to-day operation.

Your primary responsibility will be to provide supervision and foster team growth while delivering standout customer service. By evaluating customer needs and maintaining high visual standards, you'll play a key role in the store's success. Key Responsibilities:
Supervise and mentor department team members
Delegate tasks and ensure proper execution
Conduct training on operating procedures
Uphold visual presentation and display standards
Resolve customer issues with sound judgment Requirements:
2+ years of supervisory experience preferred
Adaptable availability, including weekends
High school diploma or equivalent preferred
Exceptional customer service abilities
Familiarity with Bass Pro Shops' products is beneficial Lead with passion and ensure exceptional service at Bass Pro Shops while enhancing your retail expertise.

📌 Apparel Retail Lead At Bass Pro Shops Ottawa
🏢 Bass Pro Shops
📍 Ottawa